Information About Our Travel Services!

    You will receive the benefit of our knowledge, service, expertise, and we are here for you throughout the entire trip from the research and planning, through to getting you home, in case there are any speed bumps along the way.

    Information About Our Travel Services!  

    Thank you for thinking of Shelley’s Sun & Sand Travel here is a bit of information about our travel services!  This will explain the process of working with Shelley’s Sun & Sand Travel to plan your next vacation.  

    Client Relationships

    We work with you to find out all about you:

    • your travel history
    • what is most important on your vacation
    • any must sees
    • quality of hotels
    • food allergies
    • mobility restrictions and more

    This is to accurately understand what you are looking for and match you with the perfect destination, resort cruise, or adventure. 

    Qualifying

    We ask you several questions and your answers will help us match you to the right experience. There are hundreds of destinations, resorts, cruises, tour packages and adventure trips out there and it’s our job to help you select the one that is the best option for you.

    Personalized Service & Support

    What we can offer that you cannot find online is our expertise, service, value and knowledge. 

    Professional Travel Service Fee Structure

    Due to the nature of travel in the new era, to enter into a research and travel management agreement with our clients - after a complimentary telephone consultation or email conversation - our professional fees will be collected up-front, starting from:

    Flights only: $50+GST per trip

    Multi-component holiday: $75 + GST per trip

    Groups and Destination Weddings: $300 +GST per group

    This professional fee includes researching and recommending the best vacation experience that would work for you as well as recommending the most suitable insurance policy for your needs.  There will be no other fees added to your vacation unless your trip involves charges from suppliers that would be outlined in the booking process.

    Professional Travel Knowledge

    Most importantly, we also help navigate the ever changing rules to travel, along with the latest updates and terms and conditions from the tour operators and the resorts, and the entry requirements per destination. We will also assist in highlighting the cancellation/change policies with each tour operator, resort, and country

    If you are ready to move forward to work with us, I look forward to scheduling our time to chat and finding you a dream vacation. Reach out today.